Dec 142012
 
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So 8pm came and went, I called them and spent 40 minutes on the phone to India but couldn’t actually get anywhere because the orders and billing departments were both closed. So they have requested a call-back for me between 10-11am tomorrow… I wonder if THAT one will materialise?

As you can guess, I’m pretty mad – even more annoyed at the number of broken promised from BT. I mean, really, how hard is it to activate a phone line before an engineer comes?! They managed to get the hub to me on time… not that I can use it…